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Telesales Jobs
Inside Sales Roles Across the UK
Telesales is one of the most accessible routes into a sales career — and for the right person, one of the most rewarding. You are typically office-based (or remote), working a list of prospects or inbound leads, building relationships over the phone, and closing sales. It is a role where consistency, resilience, and communication skills matter far more than experience.
Citrus Connect places telesales professionals across a wide range of sectors — from B2B services and financial products to energy and telecoms. Browse current vacancies or upload your CV and let us match you.
What Does a Telesales Role Involve?
Telesales roles vary in their approach, but the core function is the same: reaching potential customers by phone, presenting a product or service, and converting interest into a sale or appointment.
Depending on the company, you may be:
- Calling outbound cold or warm prospects from a database or lead list
- Taking inbound enquiries and converting them to sales
- Following up on marketing campaigns or existing customer accounts
- Booking appointments for a field sales team to follow up in person
B2B telesales roles (selling to businesses) tend to pay more and involve longer sales cycles. B2C telesales roles are faster-paced and more volume-driven. Both are valuable experience.
Telesales Salary Guide
Telesales roles in the UK typically offer:
Basic salary: £18,000–£26,000
OTE: £22,000–£40,000 with commission
Senior B2B telesales / account manager roles: £35,000–£55,000 OTE
The spread is wide because it depends heavily on the product, the sector, and how well the sales process is structured. High-ticket B2B products command higher commission rates. Check the commission structure carefully before accepting any role.
Is Telesales Right for You?
Telesales is well suited to people who:
- Communicate confidently on the phone and can build rapport without being face-to-face
- Are resilient — rejection is a daily part of the job and the best telesales professionals do not take it personally
- Can work to call targets and volume metrics
- Want a sales career but prefer a structured, office-based environment
No formal qualifications are needed. Many of the best telesales professionals come from customer service, retail, or hospitality backgrounds.
Candidate success stories
Telesales Jobs FAQs
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What does a telesales job involve day-to-day?
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You will typically spend the majority of your working day on the phone — making outbound calls, taking inbound enquiries, or a mix of both. Most roles involve call targets, conversion rate tracking, and regular pipeline reviews with a team leader or manager.
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How much do telesales jobs pay in the UK?
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Basic salaries range from £18,000 to £26,000. With commission, OTE is typically £22,000– £40,000. Senior B2B roles and account management positions pay more — £35,000–£55,000 OTE is achievable with experience.
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Do I need telesales experience to apply?
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Not always. Many employers will train the right candidate. Good communication skills, a resilient attitude, and a genuine desire to earn through performance matter more than previous telesales experience for most entry-level roles.
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Is telesales a good career in the UK?
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Telesales is a strong foundation for a sales career. Many sales managers, account directors, and business development professionals started in telesales. The skills — objection handling, listening, closing — are transferable to almost every sales role.
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What is the difference between telesales and telemarketing?
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Telesales roles focus on closing sales directly over the phone. Telemarketing roles typically focus on generating leads or booking appointments for a sales team. Telesales usually pays better because it requires more direct commercial skill.
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How do I apply for telesales jobs through Citrus Connect?
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Upload your CV on this page. We will review it within 48 hours and get in touch if there is a suitable match. We only contact candidates for roles that are genuinely relevant to their background.
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