Account Manager

Position: Account Manager | Industry:  Financial Services

Earnings: £21,000 – £24,000 basic salary (depending on location) | £110,000 OTE | Job Type: Employed

Company Insight:

We are a renowned authority in unique and rare coins, known for world-first issues and exclusive editions. Catering to both novice and seasoned coin collectors, we offer bespoke services and a wide range of heritage and contemporary gold coins. Our expert Account Managers provide valuable guidance and insights into numismatics, ensuring a superior experience for our clients.

Since our inception in 2017, we have has grown significantly, driven by an employee-ownership model that fosters a supportive and rewarding work environment. Our rapid expansion and dedication to excellence have earned us the Investors in People Gold accreditation and numerous other accolades. We are committed to creating a positive workplace, offering market-leading salaries, profit-sharing, comprehensive pensions, private healthcare, and exceptional training opportunities.

Role Summary:

As an Account Manager, you will be crucial in promoting our products through warm leads, securing sales, and developing long-term client relationships. This office-based role involves managing a personal client portfolio, meeting monthly sales targets, and providing exceptional service through regular follow-up calls.

Key Responsibilities:

  • Make outbound calls to clients and manage inbound leads.
  • Articulate the value and advantages of our products, tailoring offerings to client needs.
  • Negotiate effectively and address client objections.
  • Create and maintain long-standing client relationships.
  • Identify client needs and recommend appropriate products.
  • Ensure timely follow-ups to align with customer expectations.
  • Develop and manage your own client base.
  • Generate new client engagement and retain existing clients.
  • Develop in-depth product expertise to become a market specialist.
  • Achieve ambitious sales and productivity targets.
  • Uphold a positive and professional approach, maintaining ethical conduct at all times.
  • Act as an ambassador for the company and promote our brand.
  • Comply with quality standards in accordance with OFT regulations.

What We Offer:

  • Sociable working hours with the flexibility of split shifts.
  • Lucrative remuneration package with an uncapped commission scheme.
  • Incentives such as weekends away, cash prizes, and birthday incentives.
  • Excellent pension provisions and generous holiday entitlement.
  • Private healthcare and subsidised gym membership.
  • Inclusion in our Employee Ownership Scheme after one year’s service, with additional annual bonuses.
  • Comprehensive professional development through world-class sales training.
  • Vibrant and amicable work atmosphere, filled with dynamic and friendly individuals.
  • Recognition through the Investors in People Gold Award, an industry-leading Trustpilot rating, and impressive Glassdoor credentials.

Ideal Candidate:

  • Outstanding verbal communication skills with the ability to establish rapport with clients.
  • Exceptional customer service aptitude and a solid track record in sales, with at least two years of telephone-based sales experience.
  • Skilled in negotiation and deal-closing abilities.
  • Capacity to multitask effectively and manage time autonomously.
  • Keen understanding of customer needs and the competence to promote our products convincingly.
  • Reliable and committed, driven by self-motivation.
  • Strong team player, fostering a harmonious and effective working atmosphere.

Quick Overview:

  • Territory: Office-based in London or Stoke on Trent
  • Industry:  Financial Services
  • Commission Structure: Uncapped with significant earning potential
  • Benefits: Comprehensive training, professional growth opportunities, and extensive employee benefits
  • Target Market: Coin collectors, both new and seasoned
  • Sales Type: Warm leads, no cold calling
  • Deal Size: Variable, with substantial earning potential based on performance

Application Process:

If you are passionate about numismatics and thrive in a sales-driven environment, we invite you to apply for the position. Join our mission to enhance the enjoyment and understanding of coin collecting. Apply now to embark on a rewarding career. Your journey to excellence starts today.

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