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Where does money come from? Hint: communication skills

24th May 2019

A jar of coins with a plant growing out from it.

Our parents told us when we were younger that money doesn’t grow on trees, but I don’t remember them telling us where it did grow. Our coach and mentor Dani Johnson show us that ‘money comes from people’, believe it or not your current income is a direct correlation to your ability to communicate with people.

People you work with People who pay your wage now or will pay your wage in your new job People who refer you People who listen to you And people who interview you for your new job!

When you are being interviewed, the result of whether you get hired or not is related to your ability to communicate with your interviewer, your CV can only take you so far.

Increase your people skills, and your ability to connect with your interviewer. How? There are so many, here are 4 simple steps;

The tone of voice

You’ve heard it before, ‘it’s not what you say. It’s how you say it. Your tone of voice communicates either honour or disrespect. It communicates confidence or fear. Sometimes we don’t even hear how we speak to others. In an interview situation, your tone of voice should be confident and honourable.

Non-verbal communication skills

93% of communication is non-verbal. Sit forward, make eye contact, get involved in the conversation and smile. Dale Carnegie’s book talks about the power of a smile – the phrase ‘a smile is worth a million dollars, a smile says ‘I like you, I am glad to see you’. DO NOT underestimate the power of a smile.

Clarify

It’s important you are clear with your intention at the interview, and understand the job role you are being interviewed for and where the company want you to add value – tailor your answers with a clarification to the value you will add to the business. Never assume you understand exactly what someone means. If you don’t understand the question being asked at the interview, ask for the question to be clarified. “Could you possibly clarify the question?”.

Follow up

Always follow up! Following up is a key part of communication that, unfortunately, many people never do – it’s as simple as sending an email after an interview that you have attended. This keeps everyone in the loop, whilst eliminating the need for them to track you down. With open lines of communication, you create an enjoyable experience for all;

Dear (Interviewer Name) I enjoyed speaking with you today about the [job title] position at the [prospective employer’s name].

The job seems like an excellent match for my skills and interests.

In addition to my enthusiasm, I will bring to the position strong [include skills that the interviewer is looking for], and the ability to encourage others to work cooperatively with the department.

I appreciate the time you took to interview me. I am very interested in working for you and look forward to hearing from you regarding this position.

Communication is one of the most important skills you use every day. When you have poor communication skills, your success is limited. However, when you focus on constantly improving your communication skills, your success will continue to grow.

To Your Continued Success!

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